In some cases, our client just wants the seriousness of what has happened to them to be acknowledged in some way. It helps them get on with their lives. And in the end, that’s what it’s all about.![]()
Lisa Rennie
Principal Lawyer

Keep up the good work, because you DO care. Much gratitude to all the staff.![]()
Mrs F.


The reward for me is when I am able to help the people who really, desperately need help. When we can help turn their lives around, it’s an incredible feeling.![]()
Tran Truong
Lawyer

A huge thank you. And a thank you to a friend that recommended you to me.![]()
Mrs J. R.


I try to help people achieve some calmness while we assist them through the process. Just having an understanding of what’s happening can ease the anxiety of what they are going through.![]()
Michael Broughton
Principal Lawyer

I could not fault your service, it was everything I expected and more. Well done.![]()
Mr A. F.


I love the attitude here at Trilby Misso, when we represent people who wouldn’t normally be able to afford representation, and we stand up for their rights, it does make you feel kind of proud.![]()
Renee Zackeresen
Lawyer

I would like to personally thank Renee and her team with my settlement. I was kept up to date, all my queries responded to and treated with courtesy. Thanks again.![]()
Mr N. I.


Sometimes I think that just listening to our clients does nearly as much good for them as the legal advice we provide – like they appreciate having someone they see as part of the system on their side.![]()
Luke Short
Principal Lawyer

...It was easier to complete paper work knowing that there was no pressure, unlike other law firms I have dealt with in the past that spoke to me like I was nothing. Thank you.![]()
Ms J. S. F.


You know that the outcome you achieve will have a profound impact on someone’s life. It doesn’t get any more real than that.![]()
Robyn Davies
Managing Lawyer

I was overwhelmed with the amount I received... Thank you once again for all your help.![]()
Mr K. K.


Some cases can just be so heartbreaking. You go home to your family and count your blessings, and it makes you just put so much effort into your job, to get a result for their families.![]()
Barbara Murray
Managing Law Clerk

After going through the process of this claim I don't believe I could fault the service I was given. Many times I did ask many questions. I feel I was heard, understood and given answers. Thanks guys.![]()
Ms K. M.


We like to be very up-front with people, about their prospects, about our fees, about how the system works. That sets the basis for a good relationship.![]()
Olamide Kowalik
Managing Lawyer

Your service was excellent and very professional at every level. I would not hesitate to recommend Trilby Misso Lawyers to family and friends in the future.![]()
Mr J. M.


It is incredibly satisfying achieving a fantastic outcome for your clients and seeing how much of a difference your efforts in assisting them makes to their lives and that of their families.![]()
Peter Hall
Principal Lawyer

The service you have provided me has been very impressive and reassuring in a professional manner, for the desired outcome. Absolutely commendable and I thank you.![]()
Mrs M. W.


I couldn’t imagine working anywhere else. It’s just friendly and we help each other. Even though we have over 15 legal teams now, it doesn’t feel at all impersonal.![]()
Jaswant Sandhu
Managing Lawyer

Through the most difficult time in my 38 years of life, Jaswant and all those team members of Trilby Misso who were involved in my case dealt with me faultlessly. I am truly grateful to you all.![]()
Mr S. C.


We leave no stone unturned to ensure our clients receive the maximum that is legally due to them.![]()
Ryan Christianson
Lawyer

I suggest that you keep on providing the service that you are renowned for and also respected for. I was referred to your service by another happy ex-client of yours. It goes to show guys, great job done.![]()
Mr S. L.


It can be quite emotional at times, as many of our clients come to us at a time when they are very distressed and suffering terrible hardships. It is a genuine pleasure to help them.![]()
Kylie Hughes
Lawyer

Thank you, without your... help I could not afford to pursue this matter.![]()
Mr G. B. S.


16 FEBRUARY 2010
Leading personal injury law firm Trilby Misso is expanding from its Brisbane headquarters to provide services to the Central Queensland region.
Trilby Misso CEO Graeme McFadyen said the firm had engaged highly experienced lawyer John Golinelli to establish a Trilby Misso presence in Gladstone.
“John is a fantastic addition to the Trilby Misso team and he will give us a significant profile in Central Queensland,” Mr McFadyen said. “He has almost 30 years’ experience in legal practice, including 23 as a solicitor, and has extensive knowledge of Gladstone and the wider region.”
Mr Golinelli moved to Gladstone from Brisbane more than 20 years ago and is highly active in the local community. “I am thrilled to be joining forces with Trilby Misso to provide specialised expert legal services to the people of Gladstone and the surrounding areas," he said.
Mr Golinelli’s law firm, Kenny & Partners, will continue to provide all general practice legal professional services as previously.
The establishment of a Gladstone ‘arm’ of Trilby Misso is the first time the firm has had local representation outside South-East Queensland. Mr McFadyen said the firm founded by lawyer and businessman Trilby Misso at Redcliffe in 1956 has major expansion plans.
“We have plans to grow the firm and provide better service to regional clients as many of our clients have indicated a preference for a local lawyer,” Mr McFadyen said.
Trilby Misso recently opened new client service centres at North Lakes and Morayfield on Brisbane’s northern outskirts and soon will be establishing client service centres at Robina on the Gold Coast and in Ipswich, with other centres to follow.
“Trilby Misso wants to provide highly valued services to local residents in some of the most rapidly growing areas of the state,” Mr McFadyen said.
“These new centres will be staffed by highly skilled and experienced staff with a strong customer focus who will be able to assist current and future clients as well as the community generally.
“We believe that in delivering on our commitment to providing client service at the highest standard to local residents we will be maintaining the community service ideals of our founder Trilby Misso.”
2 FEBRUARY 2010
Hewitt Associates today announced that leading personal injuries legal practice Trilby Misso Lawyers is one of the nation's best places to work, following its accreditation as a 2009 Hewitt Best Employer in Australia and New Zealand (ANZ).
“The Hewitt Best Employers in ANZ study is the largest employee research project and market practice audit in Australia and New Zealand," said Mary Dimitropoulos, Hewitt's team leader for employee engagement in Australia and New Zealand.
"Accreditation under this program represents a significant accomplishment and demonstrates that Trilby Misso has consistently achieved excellence in engaging and supporting its workforce.
“To achieve Hewitt Best Employers Accreditation status, Trilby Misso passed all three stages of the accreditation process,” Ms Dimitropoulos said.
“Trilby Misso is clearly an organisation that knows its people are its best asset.”
Hewitt measures the level of staff engagement through a series of on-line surveys, focus groups and interviews.
The criteria for the Hewitt accreditation included level of engagement, leadership commitment, a compelling promise to employees, alignment of employees to the company and strategy and a differentiated high performance culture.
The Hewitt surveys have found that the average level of staff engagement in Australian companies is around 54%. Trilby Misso achieved a 79% rating.
Trilby Misso is among six contenders for the ‘Best of the Best’ award to be announced in March. It is the first legal firm in the eight year history of the awards to be recognised.
CEO Graeme McFadyen said the Hewitt Best Employer accreditation was a great honour and a tribute to the contribution of the entire team to the company’s culture and environment.
“Some years ago we recognised that to deliver on our promise of exceptional client service we needed to develop a deep culture of trust and mutual support and everything has come together extraordinarily well” Mr McFadyen said. “It has meant a lot of hard work but now that work is paying off and our clients are the principal beneficiaries”.
This is the second major honour for the company in less than a year after winning the 2009 Panasonic Queensland Medium Business award as part of the Telstra business excellence awards.
28 August 2009
Trilby Misso has become the first Queensland law firm to win a prestigious Telstra Queensland Business Award.
The Brisbane-based firm was honoured with the Panasonic Australia Medium Business Award at the Telstra presentation dinner at the Hilton Hotel on 28 July 09.
Trilby Misso CEO Graeme McFadyen said the award was a tremendous recognition of the achievements of the firm’s hardworking staff.
“We are extremely proud to become the first Queensland law firm to win a Telstra business award and the honour has come in the same year that our esteemed founder Trilby Misso passed away at the age of 92,” Mr McFadyen said.
“The firm entered the Telstra awards specifically to achieve recognition for the efforts and accomplishments of our staff and this honour is all their doing.
“Trilby Misso has recognised that to consistently deliver genuinely outstanding client service we need to build and maintain a supportive workplace culture so our staff would be motivated and enthusiastic about what we do and how we do it.
“And it has worked a treat. We have achieved a remarkably productive workplace where client needs are foremost thanks to our values program and the very positive attitude and enthusiasm of our staff.
“They deliver serious competitive advantage to the firm. Their productivity and high level of job satisfaction means our staff turnover is also half the industry average.”
The other finalists in the medium business category won by Trilby Misso were McInnes Wilson Lawyers, Ritek Building Solutions, Technigro Pty Ltd and Urban Art Projects.
26 June 2009
Queensland Law firm Trilby Misso is donating six new personal computers to the Computers 4 Kids program.
Computers 4 Kids has been run by the Rotary Club of Nundah in Brisbane since 2003. The not-for-profit organisation refurbishes ex-Government and corporate PCs for distribution to disadvantaged students of any age, both locally and overseas.
Trilby Misso CEO Graeme McFadyen said the firm was delighted to assist an organisation that has enabled thousands of disadvantaged young people the opportunity to learn valuable computer skills.
“Trilby Misso is a passionate supporter of the aims of Computers 4 Kids and is appreciative of the team of willing volunteers who help keep the project viable,” Mr McFadyen said.
Computers 4 Kids welcomes donations of personal computers (Pentium 3 or better) in good working order with the original driver disks. The organisation does not refurbish Apple Macs or dot matrix printers.
For further information visit www.computers4kids.com.au
25 March 2009
Trilby Misso staff braved the clippers and coloured hairspray on Friday 13 March to raise money for the Leukaemia Foundation’s World’s Greatest Shave. There were 6 staff who had a full head shave, and over 20 other staff members who participated by adding bright coloured hairspray through their hair. The day was a great success with the final fund-raised figure totalling $2682.
Trilby Misso are committed to supporting Queensland not-for-profit organisations through their Community Spirit program. More information can be found in the Sponsorships sectionof our website.
26 February 2009
It is with sadness that we advise Trilby Misso, founder of the firm Trilby Misso Lawyers passed away at age 92 on Tuesday 24 February 2009. Trilby Misso suffered a heart attack last Tuesday and during the past week has been very rested and at peace.
Trilby Misso always stood for the cause of protecting peoples rights and fought this battle from the day he became a lawyer. The law firm that bears his name champions the cause of protecting peoples rights and hence his legacy lives on.
9 January 2009
The B105 Christmas Appeal supporting the Royal Children’s Hospital proved to be a popular fund-raising event yet again in 2008 for staff at Trilby Misso. A figure of $1562 was raised by Trilby Misso staff through various initiatives including raffles and bake sales. Trilby Misso then matched every dollar raised by staff to take the final amount donated to the Royal Children’s Hospital B105 Christmas Appeal to $3,124! A great effort by Trilby Misso staff! The amount raised by staff reflected a jump in donations from previous years of over $1200!
Trilby Misso extends their commitment to disadvantaged Queenslanders through an extensive Community Spirit program. More information about this program can be found in the Sponsorships sectionof our website.