In some cases, our client just wants the seriousness of what has happened to them to be acknowledged in some way. It helps them get on with their lives. And in the end, that’s what it’s all about.![]()
Lisa Rennie
General Manager

Keep up the good work, because you DO care. Much gratitude to all the staff.![]()
Mrs F.


The reward for me is when I am able to help the people who really, desperately need help. When we can help turn their lives around, it’s an incredible feeling.![]()
Tran Truong
Lawyer

A huge thank you. And a thank you to a friend that recommended you to me.![]()
Mrs J. R.


I try to help people achieve some calmness while we assist them through the process. Just having an understanding of what’s happening can ease the anxiety of what they are going through.![]()
Michael Broughton
Practice Group Leader

I could not fault your service, it was everything I expected and more. Well done.![]()
Mr A. F.



You know that the outcome you achieve will have a profound impact on someone’s life. It doesn’t get any more real than that.![]()
Robyn Davies
Principal Lawyer

I was overwhelmed with the amount I received... Thank you once again for all your help.![]()
Mr K. K.


Some cases can just be so heartbreaking. You go home to your family and count your blessings, and it makes you just put so much effort into your job, to get a result for their families.![]()
Barbara Murray
Managing Law Clerk

After going through the process of this claim I don't believe I could fault the service I was given. Many times I did ask many questions. I feel I was heard, understood and given answers. Thanks guys.![]()
Ms K. M.


We like to be very up-front with people, about their prospects, about our fees, about how the system works. That sets the basis for a good relationship.![]()
Olamide Kowalik
Senior Associate

Your service was excellent and very professional at every level. I would not hesitate to recommend Trilby Misso Lawyers to family and friends in the future.![]()
Mr J. M.


It is incredibly satisfying achieving a fantastic outcome for your clients and seeing how much of a difference your efforts in assisting them makes to their lives and that of their families.![]()
Peter Hall
Practice Group Leader

The service you have provided me has been very impressive and reassuring in a professional manner, for the desired outcome. Absolutely commendable and I thank you.![]()
Mrs M. W.


I couldn’t imagine working anywhere else. It’s just friendly and we help each other. Even though we have over 15 legal teams now, it doesn’t feel at all impersonal.![]()
Jaswant Sandhu
Principal Lawyer

Through the most difficult time in my 38 years of life, Jaswant and all those team members of Trilby Misso who were involved in my case dealt with me faultlessly. I am truly grateful to you all.![]()
Mr S. C.




Awards we received this year include:
![]()

2011 Australian Marketing Institute Brand Revitalisation Award QLD
Most recently Trilby Misso were winners of the Australian Marketing Institute's Brand Revitalisation Queensland award. The award recognises Queensland's most effective and innovative marketing campaigns and takes Trilby Misso through to the National awards in Sydney later this year.

2010 Customer Service Institute of Australia State and National winner (small business)
The CSIA Australian Service Excellence Awards showcase achievement in Customer Service. Reaching the finals and winning an award illustrates the high standards of management, training and commitment to excellence within those organisations.
Trilby Misso won both the State and National awards in the small business category.
![]()

2010 Human Resource Framework National Standard
Trilby Misso Lawyers have been certified against the HRF101: 2010 Human Resource Framework National Standard.
Issued by an independent RABQSA External Auditor and verified by the HR Coach Research Institute Audit Committee, Trilby Misso is compliant with the framework, recognizing its methods of human resource practice as comprehensive and in line with the business strategy.
It is compliant in its balance to minimize risk and maximizing sustainability for the organisation.
![]()
![]()
2010 Australian Business Award Winner for Service Excellence
The Awards are a national, all-encompassing awards program honouring organisations that demonstrate the core values of business excellence, product excellence, sustainability and commercial success in their respective industries and are open to all Australian companies and organisations.
Trilby Misso won the award for Legal Service Excellence, acknowledging the company as an industry leader for exceptional service and professionalism and honours its professional contributions to the industry as a whole.
![]()

2010 BRW's Best Places to Work
BRW's Top 50 Best Places to Work, in which Trilby Misso was ranked 32, was based on research conducted by the Great Place to Work Institute Australia, with almost 17,000 employees from 160 companies surveyed.
A 'culture audit' of the organisation's policies, practices and procedures is undertaken and a "trust index' survey, completed by all employees, measures companies against five benchmarks: credibility, fairness, camaraderie, pride and respect.
![]()

Panasonic Australia Medium Business Award Queensland
The national awards program for small and medium businesses recognises the achievements of business people who have demonstrated innovation, creativity, determination, differentiation and ingenuity.
Trilby Misso was the first law firm to win in the 17-year history of the awards.
![]()

Australia and New Zealand Accreditation
Trilby Misso was one of six companies to receive accreditation and the first legal firm in the eight year history of the awards.
The Hewitt Best Employers study measures the level of staff engagement through a series of on-line surveys, focus groups and interviews.
Criteria includes level of engagement, leadership commitment, a compelling promise to employees, alignment of employees to the company and strategy and a differentiated high performance culture.
![]()