In some cases, our client just wants the seriousness of what has happened to them to be acknowledged in some way. It helps them get on with their lives. And in the end, that’s what it’s all about.![]()
Lisa Rennie
General Manager

Keep up the good work, because you DO care. Much gratitude to all the staff.![]()
Mrs F.


The reward for me is when I am able to help the people who really, desperately need help. When we can help turn their lives around, it’s an incredible feeling.![]()
Tran Truong
Lawyer

A huge thank you. And a thank you to a friend that recommended you to me.![]()
Mrs J. R.


I try to help people achieve some calmness while we assist them through the process. Just having an understanding of what’s happening can ease the anxiety of what they are going through.![]()
Michael Broughton
Practice Group Leader

I could not fault your service, it was everything I expected and more. Well done.![]()
Mr A. F.



You know that the outcome you achieve will have a profound impact on someone’s life. It doesn’t get any more real than that.![]()
Robyn Davies
Principal Lawyer

I was overwhelmed with the amount I received... Thank you once again for all your help.![]()
Mr K. K.


Some cases can just be so heartbreaking. You go home to your family and count your blessings, and it makes you just put so much effort into your job, to get a result for their families.![]()
Barbara Murray
Managing Law Clerk

After going through the process of this claim I don't believe I could fault the service I was given. Many times I did ask many questions. I feel I was heard, understood and given answers. Thanks guys.![]()
Ms K. M.


We like to be very up-front with people, about their prospects, about our fees, about how the system works. That sets the basis for a good relationship.![]()
Olamide Kowalik
Senior Associate

Your service was excellent and very professional at every level. I would not hesitate to recommend Trilby Misso Lawyers to family and friends in the future.![]()
Mr J. M.


It is incredibly satisfying achieving a fantastic outcome for your clients and seeing how much of a difference your efforts in assisting them makes to their lives and that of their families.![]()
Peter Hall
Practice Group Leader

The service you have provided me has been very impressive and reassuring in a professional manner, for the desired outcome. Absolutely commendable and I thank you.![]()
Mrs M. W.


I couldn’t imagine working anywhere else. It’s just friendly and we help each other. Even though we have over 15 legal teams now, it doesn’t feel at all impersonal.![]()
Jaswant Sandhu
Principal Lawyer

Through the most difficult time in my 38 years of life, Jaswant and all those team members of Trilby Misso who were involved in my case dealt with me faultlessly. I am truly grateful to you all.![]()
Mr S. C.




2 February 2010
Hewitt Associates today announced that legal practice Trilby Misso Lawyers is one of the nation's best places to work, following its accreditation as a 2009 Hewitt Best Employer in Australia and New Zealand (ANZ).
“The Hewitt Best Employers in ANZ study is the largest employee research project and market practice audit in Australia and New Zealand," said Mary Dimitropoulos, Hewitt's team leader for employee engagement in Australia and New Zealand. "Accreditation under this program represents a significant accomplishment and demonstrates that Trilby Misso has consistently achieved excellence in engaging and supporting its workforce.
“To achieve Hewitt Best Employers Accreditation status, Trilby Misso passed all three stages of the accreditation process,” Ms Dimitropoulos said.
“Trilby Misso is clearly an organisation that knows its people are its best asset.”
Hewitt measures the level of staff engagement through a series of on-line surveys, focus groups and interviews. The criteria for the Hewitt accreditation included level of engagement, leadership commitment, a compelling promise to employees, alignment of employees to the company and strategy and a differentiated high performance culture. The Hewitt surveys have found that the average level of staff engagement in Australian companies is around 54%. Trilby Misso achieved a 79% rating.
Trilby Misso is among six contenders for the ‘Best of the Best’ award to be announced in March. It is the first legal firm in the eight year history of the awards to be recognised.
CEO Graeme McFadyen said the Hewitt Best Employer accreditation was a great honour and a tribute to the contribution of the entire team to the company’s culture and environment.
“Some years ago we recognised that to deliver on our promise of exceptional client service we needed to develop a deep culture of trust and mutual support and everything has come together extraordinarily well” Mr McFadyen said. “It has meant a lot of hard work but now that work is paying off and our clients are the principal beneficiaries”.
This is the second major honour for the company in less than a year after winning the 2009 Panasonic Queensland Medium Business award as part of the Telstra business excellence awards.