Sometimes Clients Need More Than Just Legal Advice
Sometimes Clients Need More Than Just Legal Advice

Some of our clients come to us in extremely difficult circumstances. We try our
best to assist them in any way we can. That assistance often extends beyond just
legal advice.

Trilby Misso has a dedicated Client Care team. The people in our Client Care team
assist our legal teams in providing support to our clients.

In addition to the practical assistance we may be able to provide, we are able to
direct our clients to specialist organisations that can often make a tangible
difference to our clients’ circumstances and quality of life, by providing extremely
valuable and timely help. We are proud to be associated with some of these
organisations as a sponsor.

We care about getting the best legal outcomes for our clients. But we also care
about our clients.

We assist clients with practical matters throughout the course of their claims

We assist clients with practical matters throughout the course of their claims. And, because we are in regular contact with clients, we sometimes become aware of situations that we can help to alleviate.

Jodi Woodroff
Client Care Manager

We have the ability to help our clients at a very difficult time in their life

We have the ability to help our clients at a very difficult time in their life. It is especially satisfying to know that we are helping them get their lives back on track.

Kathryn MacDonell
Managing Lawyer

In some cases, I have asked my team to arrange for clients to receive immediate counselling

In some cases, I have asked my team to arrange for clients to receive immediate counselling to help them cope with their situation while we prepare the initial stages of their claim

Barbara Murray
Managing Law Clerk

Within a legal team we deal with clients on a much more personal level

In some cases, our client just wants the seriousness of what has happened to them to be acknowledged in some way. It helps them get on with their lives. And in the end, that's what it's all about.

Lisa Rennie
General Manager